Robosen Promotion

The Promotion runs from 12:00 AM (PST) on Dec. 9, 2025 to 11:59 PM (PST) on Jan. 2, 2026
divided into two phases:
Christmas Sale: Dec. 9, 2025 – Dec. 25, 2025
New Year Sale: Dec. 26, 2025 – Jan. 2, 2026

Customers who purchase a Flagship Grimlock, Megatron, or Bumblebee during the event will automatically receive:
a free limited-edition Transformers Tumbler gift (while supplies last).
If gifts run out, Robosen reserves the right to send an alternative gift.

Automatic extra tiered discounts apply at checkout based on the merchandise subtotal (pre-tax, pre-shipping) Flagship Series excluded. No code needed:
$598+ → $10 OFF
$898+ → $20 OFF
$1098+ → $30 OFF

Additional notes:
a. Flagship Series products (Grimlock, Megatron, Bumblebee) are excluded from tiered stacking discounts. All other robots are eligible.
b. Unless explicitly stated, other coupon codes (e.g., member/referral/special codes) cannot be stacked with this Promotion.
c. Discounts apply only during the Promotional Period and while supplies last.
d. For partial returns, tiered discounts will be recalculated. If the remaining subtotal no longer meets the threshold, the discount difference will be deducted from the refund.
e. Robosen may modify or end promotional offers at any time.

a. Enjoy a Free Upgrade to Express Delivery on orders over $898 during the Christmas Sale(until Dec. 25, 2025). * This offer applies to Flagship and other eligible robots only. Mini series and Soundwave (New Release) are excluded.
* This offer is valid only for orders shipped to select states. Please check checkout page for availability.
b. Free shipping applies to selected products (Flagship & other eligible robots); Mini series may not qualify.
c. Orders to AK, HI, PR, and other territories are excluded and may incur additional fees.
d. Delivery times vary by location, inventory, and pre-order status.

a. Some products are pre-orders; estimated delivery timelines are listed on the respective product pages.
b. Orders containing both in-stock and pre-order items may ship separately.
c. Actual delivery may vary due to production or logistics changes.

a. Products listed on the event page are covered by our 30-day price guarantee. If you find a lower price on our website within 30 days of your purchase, contact our customer service for a price adjustment. Valid from Dec. 9, 2025 – Jan. 2, 2026.
b. To request an adjustment, contact support@robosen.com during the Promotion. Refunds are issued to the original payment method after eligibility verification.
c. If an order included a free gift, any adjustment may consider the gift's value.

a. Installment options (e.g., Shop Pay Installments) may be available to eligible U.S. customers.
b. Final eligibility, terms, and any financing disclosures are as shown on the checkout page.
c. Unless otherwise stated at checkout, installment orders remain eligible for the Promotion's discounts and Spin coupons.

a. To make your holiday shopping easier, we've extended our return policy. All items purchased online between December 9th, 2025 and January 2nd, 2026, can be returned for a full refund until January 20th, 2026.
b. If a qualifying product is returned, associated gifts must also be returned; otherwise, the gift's value may be deducted from the refund.
c. Shipping/handling fees are non-refundable.
d. To initiate a return, contact support@robosen.com. Approved refunds may take up to 10 business days to process after receipt.

Soundwave is excluded from all Holiday Deals and only eligible for Early Bird pricing, ending 11:59 PM (EST) Jan 4, 2026.

a. Register as a member to earn reward points on all purchases during the event. Points can be redeemed for future purchases and benefits.
b. Personal data is handled per the Robosen Privacy Policy.

a. All offers are valid only on us.robosen.com and cannot be combined with third-party marketplace promotions or affiliate-exclusive offers.
b. Robosen may limit, cancel, or reject any order that appears to violate these Terms, applicable laws, or fair-use policies (e.g., bulk purchasing, multiple accounts, technical abuse).
c. Robosen is not responsible for delays or issues outside its control (e.g., network failures, carrier delays, force majeure).
d. In the event of pricing/typographical errors, Robosen may cancel orders or correct errors.

a. These Terms supplement Robosen's standard Purchase Agreement, Shipping Policy, and Returns Policy.
b. Robosen reserves the right of final interpretation of this Promotion and may amend these Terms at any time as permitted by law.
c. All prices are in USD.