Last updated: October 2025

These Terms & Conditions (“Terms”) govern the Robosen Halloween Sale (the “Promotion”) on us.robosen.com. By participating, you agree to these Terms.

The Promotion runs from 12:00 AM (PDT) on Oct 25, 2025 to 11:59 PM (PDT) on Oct 31, 2025.

The Promotion is open to U.S. residents aged 18+ with a valid continental U.S. (48 states) shipping address.

Offers are not valid in Alaska (AK), Hawaii (HI), Puerto Rico (PR), U.S. Virgin Islands, or other outlying territories.

Automatic tiered discounts apply at checkout based on the merchandise subtotal (pre-tax, pre-shipping):

$299+ → $20 OFF

$499+ → $50 OFF

$999+ → $80 OFF

$1,499+ → $120 OFF

Additional notes:

a. Spin-to-Win coupons are valid for 24 hours, single-use, non-transferable, and can be combined with the automatic tiered discounts.

b. Unless explicitly stated, other coupon codes (e.g., member/referral/special codes) cannot be stacked with this Promotion.

c. Discounts apply only during the Promotional Period and while supplies last.

d. Robosen may modify or end promotional offers at any time.

a. One spin per visitor per day; a valid email may be required.

b. All Spin coupons expire 24 hours from issuance.

c. Free 1-Year Extended Warranty (Prize): If drawn, you do not need to add a warranty product to cart. After your qualifying robot order is placed, Customer Support will manually apply the free 1-year extension to your warranty record (per order, per prize).

d. Spin rewards are single-use, non-transferable, and have no cash value.

a. Toy Story 30th Anniversary Collector’s Set and WALL·E Collector’s Set each include one (1) free gift per eligible set, as shown on the product page. Gift content and availability are subject to change and are while supplies last.

b. If multiple identical sets are added to an order, Robosen may limit gifts to prevent abuse (e.g., one gift per set; excessive or suspicious quantities may be adjusted). In cases of discrepancy, the order page and confirmation prevail.

c. Gifts must be returned in original condition if a qualifying item is returned; otherwise, the gift’s value may be deducted from the refund.

a. Free standard shipping applies to U.S. mainland orders of $199+.

b. Orders to AK, HI, PR, and other territories are excluded and may incur additional fees.

c. Delivery times vary by location, inventory, and pre-order status.

a. Some products are pre-orders; estimated delivery timelines are listed on the respective product pages.

b. Orders containing both in-stock and pre-order items may ship separately.

c. Actual delivery may vary due to production or logistics changes.

a. Purchases made within 15 days before the Promotion (i.e., on/after Oct 10, 2025) qualify for a price adjustment if the same item is discounted during the Promotion. Price adjustments apply to the single-item price displayed on the promotion page only and do not include Spin the Wheel rewards, free gifts, or other promotional extras.

b. To request an adjustment, contact support@robosen.com during the Promotion. Refunds are issued to the original payment method after eligibility verification.

c. If an order included a free gift, any adjustment may consider the gift’s value.

a. Installment options (e.g., Shop Pay Installments) may be available to eligible U.S. customers.

b. Final eligibility, terms, and any financing disclosures are as shown on the checkout page.

c. Unless otherwise stated at checkout, installment orders remain eligible for the Promotion’s discounts and Spin coupons.

a. Returns are accepted within 14 days of delivery, for unused items in original packaging with all accessories.

b. Discounted/promotional items follow the same return window and conditions.

c. If a qualifying product is returned, associated gifts must also be returned; otherwise, the gift’s value may be deducted from the refund.

d. Shipping/handling fees are non-refundable.

e. To initiate a return, contact support@robosen.com. Approved refunds may take up to 10 business days to process after receipt.

a. Joining Robosen Rewards or participating in Spin-to-Win may require email submission and consent to receive marketing communications (you can unsubscribe at any time).

b. Personal data is handled per the Robosen Privacy Policy.

a. All offers are valid only on us.robosen.com and cannot be combined with third-party marketplace promotions or affiliate-exclusive offers.

b. Robosen may limit, cancel, or reject any order that appears to violate these Terms, applicable laws, or fair-use policies (e.g., bulk purchasing, multiple accounts, technical abuse).

c. Robosen is not responsible for delays or issues outside its control (e.g., network failures, carrier delays, force majeure).

d. In the event of pricing/typographical errors, Robosen may cancel orders or correct errors.

a. These Terms supplement Robosen’s standard Purchase Agreement, Shipping Policy, and Returns Policy.

b. Robosen reserves the right of final interpretation of this Promotion and may amend these Terms at any time as permitted by law.

c. All prices are in USD.