1) Promotional Period

The Promotion consists of two stages:
Spring Promotion: March 19 – March 31, 2026
Easter Promotion: April 1 – April 6, 2026

2) Spin-to-Win (Prize Wheel)

a. One spin per visitor per day; a valid email may be required.
b. All Spin coupons expire 24 hours from issuance.
c. Free 1-Year Extended Warranty (Prize): If drawn, you do not need to add a warranty product to cart. After your qualifying robot order is placed, Customer Support will manually apply the free 1-year extension to your warranty record (per order, per prize).
d. Spin rewards are single-use, non-transferable, and have no cash value.

3) Shipping

a. Free shipping applies to selected products (Flagship & other eligible robots); Mini series may not qualify.
b. Orders to AK, HI, PR, and other territories are excluded and may incur additional fees.
c. Delivery times vary by location, inventory, and pre-order status.

4) Pre-Order Items

a. Some products are pre-orders; estimated delivery timelines are listed on the respective product pages.
b. Orders containing both in-stock and pre-order items may ship separately.
c. Actual delivery may vary due to production or logistics changes.

5) Social Media Giveaway

Prize: Mini Robot Sets x6 (Woody & Jessie, Buzz & Rex)
How to Enter: Follow Robosen, tag 2 friends in the comments, and share this post to your story mentioning @robosen. For full participation rules, follow Robosen's official social media channels.
Selection Date: April 10, 2026
Eligibility: Participants must reside in the USA or Canada.
Notes: Giveaway is open to eligible participants only. Robosen reserves the right to modify or cancel the giveaway at any time in accordance with applicable laws.

6) Installment Payments

a. Installment options (e.g., Shop Pay Installments) may be available to eligible U.S. customers.
b. Final eligibility, terms, and any financing disclosures are as shown on the checkout page.
c. Unless otherwise stated at checkout, installment orders remain eligible for the Promotion’s discounts and Spin coupons.

7) Returns & Refunds (14/30 Days)

a. Returns are accepted within 14 days of delivery for unused items in original packaging with all accessories. Products with defects or issues are eligible for return within 30 days from the date of receipt.
b. Discounted/promotional items follow the same return window and conditions.
c. If a qualifying product is returned, associated gifts must also be returned; otherwise, the gift’s value may be deducted from the refund.
d. Shipping/handling fees are non-refundable.
e. To initiate a return, contact support@robosen.com. Approved refunds may take up to 10 business days to process after receipt.

8) Price Guarantee

a. Products on the event page are eligible for our price guarantee for direct product price reductions only. Additional stacked discounts or promotions are excluded. If you find a lower price on our website within 30 days of purchase, contact customer service to request a price adjustment.
b. Price guarantee valid from March 19th – April 6th.

9) Membership & Privacy

a. Register as a member to earn reward points on all purchases during the event. Points can be redeemed for future purchases and benefits.
b. Personal data is handled per the Robosen Privacy Policy.

10) Limitations, Errors & Fraud Prevention

a. All offers are valid only on us.robosen.com and cannot be combined with third-party marketplace promotions or affiliate-exclusive offers.
b. Robosen may limit, cancel, or reject any order that appears to violate these Terms, applicable laws, or fair-use policies (e.g., bulk purchasing, multiple accounts, technical abuse).
c. Robosen is not responsible for delays or issues outside its control (e.g., network failures, carrier delays, force majeure).
d. In the event of pricing/typographical errors, Robosen may cancel orders or correct errors.

11) Governing Terms & Final Interpretation

a. These Terms supplement Robosen’s standard Purchase Agreement, Shipping Policy, and Returns Policy.
b. Robosen reserves the right of final interpretation of this Promotion and may amend these Terms at any time as permitted by law.
c. All prices are in USD.